Delivery

Once your goods arrive in stock, we will contact you by email to inform you and arrange a delivery date with you between Monday & Friday when you are able to accept delivery.

UK Mainland Delivery

Free collection from our showroom

Free local delivery and UK Mainland* for orders under £1000.00

 Home Delivery to Room of Choice – £95.00 for orders over £1000.00

**Optional 2 Man Home Delivery & Assembly – £195.00 

 

Non-UK Mainland Delivery – Please enquire.

Delivery Details

How we deliver to you

Our delivery service operates between Monday & Friday.

For small packages and orders under £1000 we will send your goods via courier service when they arrive in stock. We will contact you by email to find out when you can accept delivery between Monday to Friday. Once booked we shall email you tracking details.

For orders over £1000 we offer a home delivery to room of choice service and an optional 2 man home delivery and assembly service. We use trustworthy 3rd parties that aim to deliver to you within 7-10 working days of your order arriving in stock, timeframe provided, for the 2 man delivery service your goods are unpacked, assembled and unwanted packaging disposed of, please note exclusions apply for certain items. 

If you have ordered multiple items, we will send these out to you in one delivery.

Clearance items can either be collected from our showroom or we can arrange for them to be delivered to you.  

If the items are boxed they can be collected or delivered within 2 -3 days or placing an order.

If the items are ex-display they are usually still available to view in our showroom before purchase. We aim to have them ready with 7 – 10 days as they may need to be disassembled, and shall need to source packaging for safe transport as the original packaging will have been discarded. Costs will vary depending on your location and if the goods require special handling, please contact us for a quote.

Tracking your delivery

Depending on the tye of courier service we have appointed we will be able to provide you with a tracking number to track your goods via the courier website. For all other methods you will be provided a 2 – 3 hour timeframe you can also contact us for an update.

International delivery

We obtain the most competitive rates we can and contract an experienced team of freight forwarders. Goods can be delivered worldwide by air, road or sea backed by their modern communications systems which ensure accurate tracking of your goods.

Time frame and prices depend on geographical location, enquiries are welcome and quotes are provided upon request.

Contact Lee & Helen info@scossa.co.uk

Insuring your delivery

For all our delivery methods we hold an "all risks" insurance policy covering your goods whilst in transit both within and outside the UK.  When you receive your delivery it is of the utmost importance that you check you have received the correct quantity and there are no apparent damages, you must sign for your goods accordingly, failure to do so may invalidate a claim to replace your goods. (This does not affect your statutory rights)

Installation options

Assembly of furniture includes assembly of free standing single items i.e. desks, dining tables, coffee tables & positioning of furniture. Items of furniture such as beds, wardrobes and wall mounted cabinets may require straightforward home assembly, if required we can recommend a fitted furniture specialist depending on the area you live and provide a quote upon request. Please contact us for details.

Delivery terms

We will aim to deliver your goods by the date requested and time specified, these times are not guaranteed sometimes things can happen outside our reasonable control, if your delivery is delayed the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time. Please see our full terms and conditions for further reading.

Delivery access

Please note, you are responsible for ensuring that items you order can be delivered to your property and room of choice, with safe and reasonable access from the public highway to the place of delivery.

You are also obliged to provide any required parking permits in advance of delivery. The delivery charge does not include any costs resulting from the removal of fixtures, including windows and doorways, or specialist lifting equipment.

If our delivery staff considers access unsafe, we will be unable to deliver your goods until safe access is provided.

Please note, if your orders cannot be delivered,or if access is restricted, you remain liable for 50% of the order value and the full cost of delivery.

If you have any concerns about access via restricted spaces, such as doorways, stairs, lifts or hallways, we strongly advise you contact us prior to purchase. In some circumstances our delivery staff will inspect the delivery address to confirm whether delivery will be possible.

 

*Free local delivery includes Lancashire, Cumbria, Manchester and Merseyside and for orders within UK Mainland which fall under £1000.00 but excluding clearance items.

**For orders outside of these areas which are over £1000.00 we offer a home delivery and assembly service for a small £95.00 fee, this is usually because the items are heavier and bulkier and require specialist care so we appoint a home delivery team. Assembly excludes installation of wardrobes, system and wall mounted furniture, mirrors and light fittings.

 

Happy Customers

“Excellent experience dealing with Scossa. Friendly, knowledgeable and efficient service, with a great range from key European designers. Great communication during our transaction. Would readily use again And recommend to friends.”

Paul Wingate

“Absolutely perfect experiences with Scossa. Ordered various La Palma stools and tables over the last year and great prices and communication throughout from order to delivery.Helen and Lee are a pleasure to deal with and I look forward to buying more from Scossa in the future. Very highly recommended!”

Nick Bailey

“We are very pleased with our table and chairs. We found your service friendly,and you helped with design choices that made the ordering process straight forward. We felt we had good value compared to a larger Manchester store.”

Ms. Graham

“Very happy with our experience with Scossa. We ordered a couple of dining chairs in July, just in time for the Italian manufacturer's August shutdown! Scossa were very good in communicating what was going to happen, and what was happening: in those circumstances, you can't ask for more.”

Mr. Thorby

“I am extremely happy with the table chairs I ordered and delivery and installation went perfectly. Lee Steve were professional and friendly and handled everything with great care. Happy customer. I would definitely order from Scossa again. Thank you!”

Ms. Upadhye

“Helen and Lee indeed all of the Scossa team in our opinion are a pleasure to deal with from start to finish. If you are thinking of getting a new item of furniture look no further, Scossa have the best selection of designer furniture to hand in the NW of England, passion, knowledge and customer service are all first class.”

Mr. Grey

“Scossa is a refreshing change to the current trends. Very knowledgable, easy to deal with, housing many of the best High end designer brands and most importantly they deliver as promised.”

Chris V

“Just wanted to say thanks for the sofas, they’re great and thanks for your help and information.”

Mr. Pottinger

“All great, thanks. Really impressed with the product and your customer service. Thanks for the help and communication”

Mr. Woodside

“My item was received successfully yesterday. I have not got it out of the box as yet but I will be getting it out tomorrow as this weekend looks like good weather, I am really excited about trying it. Many thanks for your great service. I would definitely use your company again.”

Mrs. Sowman-Lead

“Thanks for the follow-up - Received it at 9.30 this morning, all set up and enjoying the beautiful sunny day in it - oh the perks of working from home (Although rain later in the week means I'll be testing out the cover too)!!!
A really great quality and robust product at a great price. I also brought the Fatboy undercover tent, which I've put on, which is amazing and provides some lovely relief from direct sun (just in case you were thinking of stocking it!!) - I may try it out camping too.”

Mr. Mills

"Lovely personal touch and thoroughly delightful to work with. Thanks for the fab sofas...love them!!""

Mrs. Caven

Visit our showroom

Perfectly placed in Preston City Centre, Scossa is based at Olympia House on London Road in Preston.

Come and browse our collection of designer furniture and lighting. If you require a design consultation then we recommend booking an appointment, especially if you’re planning to visit on a weekend.

For your free instore design consultation please book an appointment with us here.

BOOK A DESIGN CONSULTATION 

Design Services

If you’ve scrolled the internet, created boards on Pinterest and Houzz but are left feeling more overwhelmed than ever what to buy or where to position your dream furniture to create the home you want, our design service is for you.

Perhaps you have purchased some dining chairs in haste as you needed to furnish your dining room quickly and that clearance sale was too good to miss but now you’ve taken delivery you’ve discovered they sit too high or low with your dining table or they’re simply not comfortable and the rest of the family love to remind you each time you sit around the table!

Whether you’re looking to furnish a room, whole house or shopping for a single piece then read on to find out how our design service can help you.

BOOK A DESIGN CONSULTATION 

Samples & Swatches

Spare Parts

Trade Services